All orders placed before the close of business hours will be shipped the same day as the order. If an order is received after the close of our business hours, it will be shipped the next business day. Luna Medical, Inc. and our manufacturers utilize FedEx and UPS for shipping. FREE GROUND SHIPPING ON ANY ORDER. Anything other than GROUND will be extra.
FREQUENTLY ASKED QUESTIONS
How long does it take to ship my order?
When you order from us, you can expect your order to ship same day when placed before 1:30 PM CST Monday through Friday provided it is in stock. You can also expect your package to arrive within 5-7 business days when shipped GROUND.
How do you ship and how much does it cost?
FREE GROUND SHIPPING ON ANY ORDER. Our checkout page will quote all of this for you, simply type your shipping address in, scroll down to the shipping section, pick your method and look at the price in the box to the right. Using this tool, you can shop multiple methods and obtain a final price.
Will you ship to an APO address or PO BOX?
No. Luna Medical, Inc. and our manufacturers only ship via UPS or FEDEX and they are unable to deliver to a PO BOX or APO.
How long does Ground shipping take?
Ground shipping times vary depending on the distance from the selected manufacturer and the customer. The longest distances usually take only five business days. Transit time for Ground shipping is not guaranteed.
Do you ship to Canada or Internationally?
No. At this time we only ship to the United States.
Direct further questions regarding our shipping policy to:
Luna Medical, Inc.
1816 W. Belmont Avenue
Suite 1, Chicago, IL 60657
1-800-380-4339
